Samsung Home Appliance Limited Warranty Extension Offer

If you purchased one (1) or more Samsung Appliances from eligible categories, then you may have an eligible purchase. Eligible categories include Refrigerators, Ranges, Dishwashers, Wall Ovens, Cooktops, Range Hoods, Over-the-Range Microwaves, Air Dressers, Wine Coolers, Washers, Dryers, Vacuums, and Freezers. Countertop Microwaves, Air Purifiers, Pedestals, Bespoke Panels, and all accessories are not eligible for this offer. Qualifying Purchase must be completed from The Home Depot in-store or online between November 1, 2023, and January 4, 2024. Purchases made at all other retailers are not valid to participate in this Offer.

Purchase one (1) or more Samsung Appliances from eligible categories which include: Refrigerators, Ranges, Dishwashers, Wall Ovens, Cooktops, Range Hoods, Over-the-Range Microwaves, Air Dressers, Wine Coolers, Freezers, Vacuums, Washers and Dryers (see Appendix A for list of eligible products) from a participating The Home Depot retailer and receive a one (1) year Limited Warranty Extension (Limited Warranty Extension) (after submitting a valid offer claim as described below) (“Qualifying Purchase”). Approximate retail value: $109. Countertop Microwaves, Air Purifiers, Pedestals, Bespoke Panels and Accessories are not eligible for this offer.  Offer is only valid on purchases made from The Home Depot.  Purchases made at all other retailers are not valid to participate in this Offer.

Limited quantity of the Limited Warranty Extension available; Offer only valid while supplies last.  Offer limited to one (1) claim per Qualifying Purchase. Offer cannot be combined with other Samsung offers, rebates, programs, or promotions.  Upon approval and verification of your Qualifying Purchase, your applicable limited warranty will be extended for an additional year and will expire at the conclusion of that additional year after verification of Offer claim form and compliance with these Terms and Conditions.

This offer is only valid on purchases made from The Home Depot.

Purchase one (1) or more Samsung Appliances from eligible categories which include: Refrigerators, Ranges, Dishwashers, Wall Ovens, Cooktops, Range Hoods, Over-the-Range Microwaves, Air Dressers, Wine Coolers, Freezers, Vacuums, Washers and Dryers (Countertop Microwaves, Air Purifiers, Pedestals, Bespoke Panels and Accessories are not eligible) from a participating The Home Depot retailer in-store or online between November 1, 2023 and January 4, 2024 and save your receipt. Additional major appliances purchased in the same transaction or separate transactions are eligible for the Limited Warranty Extension as long as the eligibility requirements listed above are met. 

a.     Online:

        i.     Visit https://www.samsung.com/us/shop/promotions/winter-extended-warranty-offer (“Website”) to access the online Offer claim form.

        ii.     Complete and submit the Offer claim form by April 3, 2024, by following the on-screen prompts to provide the required information including but not limited to: participant’s full name (no initials), complete mailing address (no P.O. Boxes), valid email address, qualifying product serial number(s), telephone number, and date of birth.  Participants will not be allowed to change their mailing address or email address after submitting. 

        iii.     Provide date of Qualifying Purchase and upload a photograph of the original register receipt(s) showing the Qualifying Purchase.  The file must be in .JPEG, .JPG, .PDF, .PNG, or GIF, format and may not exceed 12MB.

b.     Mail-in: Participant must legibly and fully complete the Offer claim form found at the bottom of the Terms and Conditions and mail it with the Qualifying Purchase receipt in an envelope to The Samsung Home Appliance Warranty Offer, P.O. Box 251328, West Bloomfield, MI 48325 (collectively, the “Mail-In Envelope”).  The Mail-In Envelope must be postmarked by April 3, 2024, and received by April 16, 2024.

There is a limit of one (1) claim per Qualifying Purchase.

No, only products purchased between November 1, 2023, and January 4, 2024, are eligible for this offer.  

You must have your receipt in hand to fully complete the submission process. Once you have receipt, follow the prompts, and complete all required forms on

https://www.samsung.com/us/shop/promotions/winter-extended-warranty-offer 

Check the side trim and bottom of your appliances. If you continue experiencing difficulty in finding your serial numbers, please contact Samsung customer service at 1-866-888-5503.

No, a valid receipt/proof of purchase is mandatory for participation in this Offer.

You will no longer be eligible for the Offer. 

Please make sure that you have entered all 14 or 15 digits.

If you are unable to complete an Offer Claim Form due to an error, please contact Samsung Customer Support at 1-866-888-5503.

After you receive your registration confirmation email, you may visit https://www.samsung.com/us/promotions/check-my-status to check your status. Follow the instructions to see your status. Please allow at least 24 hours after submitting your offer claim before checking the status of your submission.

1.     Please be sure to check your Spam folder (emails will be sent by noreply@samsungpromotions.com)
2.     If you still have not received an email, please take a look at your submission status by following the instructions under “How can I check the status of my submission?”
3.     If there hasn’t been an update to your status within 10 business days, please contact Customer Support at 1-866-888-5503.

You will receive an email with why you were rejected and steps to resubmit. Resubmissions must be completed before 11:59:59 PM ET on April 23, 2024. If you don’t receive this email, please contact Customer Support at 1-866-888-5503.