Samsung Home Appliance October Bespoke Package Offer

If you purchased a BESPOKE Refrigerator and three (3) or more Samsung products from eligible categories (Countertop Microwaves, Air Purifiers, Pedestals, Bespoke Panels, Wine Coolers, Jet 60 Vacuums, Accessories, Washers, and Dryers are not eligible.) in the same transaction that include Ranges, Dishwashers, Wall Ovens, Cooktops, Range Hoods, Over-the-Range Microwaves, Air Dressers, Freezers, Vacuums (must include products from three [3] or more different product categories) from a participating retailer you have an eligible purchase. Qualifying Purchase must be completed in-store or online between September 28, 2023, and October 31, 2023. Purchases made from Lowes, The Home Depot, Best Buy, Costco, Conn’s HomePlus, P.C. Richard & Son, Sam’s Club, Spencers TV & Appliance, ABC Warehouse, ABT Electronics, Appliance Factory, BrandsMart USA, Cowboy Maloney's, Electronic Express, Nebraska Furniture Mart, and RC Willey are not eligible for this offer. 

Purchase a BESPOKE Refrigerator and three (3) or more additional Samsung appliances from at least three (3) different eligible product categories in the same transaction that include Ranges, Dishwashers, Wall Ovens, Cooktops, Range Hoods, Over-the-Range Microwaves, Air Dressers, Freezers, Vacuums (see Appendix for list of eligible products) from a participating retailer (each a “Qualifying Purchase”) to receive a Samsung Prepaid Mastercard^® in the amount five hundred dollars ($500) (after submitting valid offer claim as described below). Countertop Microwaves, Air Purifiers, Pedestals, Bespoke Panels, Wine Coolers, Jet 60 Vacuums, Accessories, Washers, and Dryers are not eligible for this offer. All purchases must occur in the same transaction and be on the same receipt. A participant may only make one (1) Qualifying Purchase. Offer is not valid on purchases made from Lowes, The Home Depot, Best Buy, Costco, Conn’s HomePlus, P.C. Richard & Son, Sam’s Club, Spencers TV & Appliance, ABC Warehouse, ABT Electronics, Appliance Factory, BrandsMart USA, Cowboy Maloney's, Electronic Express, Nebraska Furniture Mart, and RC Willey.  Qualifying Purchase must be completed in the same transaction from a participating retailer in-store or online between September 28, 2023 and October 31, 2023. Offer claim forms, including all required information and documentation, must be submitted as set forth below online from September 28, 2023 to January 29, 2024 or mail-in postmarked from September 28, 2023 to January 29, 2024 and received by February 9, 2024.

If your submission meets the Official Terms & Conditions requirements you will be sent your Prepaid Mastercard within approximately 12 weeks from approval of Offer claim submission (please allow 2 weeks for review of your offer claim from the time of claim submission), while supplies last.

Purchase a BESPOKE Refrigerator and three (3) or more Samsung appliances from eligible categories (Countertop Microwaves, Air Purifiers, Pedestals, Bespoke Panels, Wine Coolers, Jet 60 Vacuums, Accessories, Washers, and Dryers are not eligible) in the same transaction that include Ranges, Dishwashers, Wall Ovens, Cooktops, Range Hoods, Over-the-Range Microwaves, Air Dressers, Freezers, Vacuums (must include products from three [3] or more different product categories) in the same transaction from any of the eligible categories listed above from a participating retailer in-store or online (excluding Lowes, The Home Depot, Best Buy, Costco, Conn’s HomePlus, P.C. Richard & Son, Sam’s Club, Spencers TV & Appliance, ABC Warehouse, ABT Electronics, Appliance Factory, BrandsMart USA, Cowboy Maloney's, Electronic Express, Nebraska Furniture Mart, and RC Willey) between September 28, 2023 and October 31, 2023 and save your receipt. 

1.    Submit an Offer claim form using one (1) of the following two (2) methods (either Online or Mail-in):

a.             Online: 

                i.    Visit https://www.samsung.com/us/shop/promotions/oct-bespoke-offer (“Website”) to access the online Offer claim form. 

                ii.    Complete and submit the Offer claim form by January 29, 2024, by following the on-screen prompts to provide the required information including but not limited to: participant’s full name (no initials), complete mailing address (no P.O. Boxes), valid email address, telephone number, and date of birth.  Participants will not be allowed to change their mailing address or email address after submitting.   

                iii.    Provide the date of Qualifying Purchase and upload a photograph of the original register receipt showing the Qualifying Purchase.  The file must be in .JPEG, .JPG, PDF., .PNG, or GIF, format and may not exceed 12MB.

b.            Mail-in: Participant must legibly and fully complete the Offer claim form found at the bottom of the Terms and Conditions and mail it with the Qualifying Purchase receipt in an envelope to The Samsung October Bespoke Package Offer, P.O. Box 251328, West Bloomfield, MI 48325 (collectively, the “Mail-In Envelope”).  The Mail-In Envelope must be postmarked between September 28, 2023 and January 29, 2024 and received by February 9, 2024.  

There is a limit of one (1) claim per household. 

No, purchases from Lowes, The Home Depot, Best Buy, Costco, Conn’s HomePlus, P.C. Richard & Son, Sam’s Club, Spencers TV & Appliance, ABC Warehouse, ABT Electronics, Appliance Factory, BrandsMart USA, Cowboy Maloney's, Electronic Express, Nebraska Furniture Mart, and RC Willey are not eligible.

No, only home appliances purchased between September 28, 2023, and October 31, 2023, are eligible for this offer. 

You must have your receipt in hand to fully complete the submission process. Once you have receipt, follow the prompts and complete all required forms on https://www.samsung.com/us/shop/promotions/oct-bespoke-offer to complete your submission.

Check the side trim and bottom of your appliances. If you continue experiencing difficulty in finding your serial numbers, please contact Samsung customer service at 1-866-888-5503.

No, a valid receipt/proof of purchase is mandatory for participation in this Offer.

You will no longer be eligible for the Offer

Please make sure that you have entered all 14 or 15 digits.

 If you are unable to complete an Offer Claim Form due to an error, please contact Samsung Customer Support at 1-866-888-5503.

After you receive your registration confirmation email, you may visit https://www.samsung.com/us/promotions/check-my-status to check your status. Follow the instructions to see your status. Please allow at least 24 hours after submitting your offer claim before checking the status of your submission.

1.   Please be sure to check your Spam folder (emails will be sent by noreply@samsungpromotions.com)
2.    If you still have not received an email, please take a look at your submission status by following the instructions under “How can I check the status of my submission?”
3.   If there hasn’t been an update to your status within 10 business days, please contact Customer Support at 1-866-888-5503.

You will receive an email with why you were rejected and steps to resubmit. Resubmissions must be completed before 11:59:59 PM ET on February 16, 2024. If you don’t receive this email, please contact Customer Support at 1-866-888-5503.